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Service Advisor Caitlyn Roberts at Stivers Ford of Birmingham

Caitlyn Roberts

Service Advisor

I really want to commend Stivers Ford for the outstanding service received recently, starting with the excellent attention provided by Caitlyn to having my car delivered to my house by Dissua! It is so refreshing to find a dealership that cares about providing great service from beginning to end!

They made adjustments on my payment and was very kind thanks to Caitlyn Roberts

I really want to commend Stivers Ford for the outstanding service received recently, starting with the excellent attention provided by Caitlyn to having my car delivered to my house by Dissua! It is so refreshing to find a dealership that cares about providing great service from beginning to end!

Dealt with Caitlyn and she was very helpful getting my truck serviced. Was very nice even though i was from out of town. Took 2 hours tops in the middle of the day to get my truck serviced. 10/10 recommend

The customer service shown by Caitlyn and Leon was awesome. Firstly, I was greeted immediately upon entering the facility. My wait time was adequate according to the service being done. When I had to return the following day for warranty work, Caitlyn made proper arrangements of transportation for me.

My experience dealing with Stivers Frod of Birmingham, Alabama, has been nothing less than excellent. I've met and had the pleasure of interacting with some of the most professional, knowledgeable, and concerned members of the Stivers Ford Team. I've expressed my pleasure and complete satisfaction with family and friends in "Texas, Ohio and South Carolina," who all purchased a vehicle with the assistance of Mr. Gregory Cooks. If you're in the business for a vehicle (Ford), this is your one-stop shop. Contact Mr. Cooks and releive yourself of stress and confusion. Just to mention a couple more professional who assisted and impressed me. Service Advisors: Ms. Caitlyn Roberts and Mr. Luke Sellers. These three individuals are the face of Stivers Ford Birmingham, Alabama. When it comes to customer service and buyers' satisfaction, you'll find none better in the USA!

We get out ST serviced here, but I had my parents try it it was their first and all I can say is they were great to them. Not only did they do the oil change, they fixed their camera and some other things that had a recall on. They did it without an appointment and just overall wow what great customer service. Luke in the quick lane department was so great and Caitlyn in the service department. Those were the only two I know by name, but honestly the entire team is great!

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