Testimonials

From the very start, our sales representative Carter was complete and thorough. He immediately responded about our interest in the new 2025 Expedition by sending a personalized video/tour of the vehicle on his lot. In our commute to the dealership same day, we were able to negotiate our wishlist and speak with their finance Manager, Justin, who even took the time to clarify and expedite the finance process, including our trade in estimates via phone when we arrived, we were greeted with the whole team with handshakes and felt already acquainted. Carter's knowledge of the new body style and all improved technology was so impressive. My husband had already visited a couple other dealerships in Mobile, but neither sales representatives knew as much as Carter did. Carter really shined and used our time wisely with not only explaining but also demonstrated a full walk-through of key features. By the time we finished, he seamlessly handed us over to Justin in finance who confirmed our earlier correspondence, terms, and did not try once to over-sell. We were driving home in our new vehicle in no time at all. We have dreaded this process and they have completely exceeded expectations. Well done, Stivers!

Sean and his associate were top notch. They arrived early, got to work on our vehicles and kept us updated on their progress. They even helped us with a problem on another vehicle which wasn't on their work order. Excellent service by two very professional and nice people. Kayln and Shelby are always pleasant to work with and quickly starts on our requests.

Purchased a commercial truck and the process was very fast and easy. For this reason I will return. A special thanks to the commercial division.

Awesome

I had a wonderful experience with Stivers Ford! From Shelby Parker's responses from my first inquiry, to Aaron Cummings follow up & seamless sale to Asher's financial paperwork completion. I will recommending Stiver to all of my friends and family and am thrilled to be once again in the Ford family. My father owned a dealership for over 30 years and I'm not easy to please! This is a GREAT review I promise!

Great service! Always a pleasure. This time I got to work with Brandon Montgomery and Eddie Johnson. Those two will do it right for you!!! Will return again for future car!

Our experience was wonderful. Autumn, Greg, Justin and all the other staff were professional, polite, courteous and made us feel like family. Greg's kindness and generosity will never be forgotten.

My experience with Blake Lawson today was beyond anything you could ever imagine. His communication skills and definitely his patience is something we can all learn from. I am appalled by my own shortcomings to handle setbacks in life; but he, remained very calm and still made things happen for us. It was a Win Win situation in driving off in my new Ford Bronco Sport, but above all that Ford needs to recognize that he's an asset and a rare jewel in the making to prosper and succeed in whatever his hand touches. Thank you Blake and thank you Stivers Ford.

Great to deal with. Worked deal online and when I drove up everything that was discussed was upheld. Did their part and overall experience was great. 3rd truck from Stivers and every experience has been the same.

“Ethan helped us so much. It was a fantastic experience for us, and we will definitely be buying more from Ethan, as well as referring others. Thank you!”

Danielle provided me with excellent customer service. I had an issue at the beginning and she decide to go the extra mile. Thank you Danielle

I had the pleasure of working with both Sparky and Justin who were phenomenal with helping me to secure my ride, a 2015 Nissan Rogue SV. Please stop by Stivers Ford of Birmingham and ask for Sparky.

Bought a new 2024 F150 Raptor, very easy deal. The staff at Stivers are very knowledgeable and where able to answer all my questions.

This wonderful sales team helped me get into the car of my dreams! They were patient and worked as a great team to provide me with a wonderful experience! I’m so happy that Bo assisted me with this journey!

Really great experience

Greg and Sparky worked hard to get me what I wanted!

Candy and her team were amazing and made a buying a car a fun enjoyable process can’t recommend them more.

Great experience working with Krysta. It led directly to a purchase and such an easy process with nice people at every step. I will look here first when searching for a Ford, even though I'm an hour and a half away. I've had my share of bad experiences and it was great to experience things the way they should be.

Good Dealership. Great deals.

I have been into Quick lane several times over the life of our cars. Their pricing seems competitive, their staff is knowledgeable, their responses are consistent across different folks at the counter. I have dealt with Luke several times and he does his best to deliver the service and value I need.

From the very start, our sales representative Carter was complete and thorough. He immediately responded about our interest in the new 2025 Expedition by sending a personalized video/tour of the vehicle on his lot. In our commute to the dealership same day, we were able to negotiate our wishlist and speak with their finance Manager, Justin, who even took the time to clarify and expedite the finance process, including our trade in estimates via phone when we arrived, we were greeted with the whole team with handshakes and felt already acquainted. Carter's knowledge of the new body style and all improved technology was so impressive. My husband had already visited a couple other dealerships in Mobile, but neither sales representatives knew as much as Carter did. Carter really shined and used our time wisely with not only explaining but also demonstrated a full walk-through of key features. By the time we finished, he seamlessly handed us over to Justin in finance who confirmed our earlier correspondence, terms, and did not try once to over-sell. We were driving home in our new vehicle in no time at all. We have dreaded this process and they have completely exceeded expectations. Well done, Stivers!

Sean and his associate were top notch. They arrived early, got to work on our vehicles and kept us updated on their progress. They even helped us with a problem on another vehicle which wasn't on their work order. Excellent service by two very professional and nice people. Kayln and Shelby are always pleasant to work with and quickly starts on our requests.

Purchased a commercial truck and the process was very fast and easy. For this reason I will return. A special thanks to the commercial division.

Awesome

I had a wonderful experience with Stivers Ford! From Shelby Parker's responses from my first inquiry, to Aaron Cummings follow up & seamless sale to Asher's financial paperwork completion. I will recommending Stiver to all of my friends and family and am thrilled to be once again in the Ford family. My father owned a dealership for over 30 years and I'm not easy to please! This is a GREAT review I promise!

Great service! Always a pleasure. This time I got to work with Brandon Montgomery and Eddie Johnson. Those two will do it right for you!!! Will return again for future car!

Our experience was wonderful. Autumn, Greg, Justin and all the other staff were professional, polite, courteous and made us feel like family. Greg's kindness and generosity will never be forgotten.

My experience with Blake Lawson today was beyond anything you could ever imagine. His communication skills and definitely his patience is something we can all learn from. I am appalled by my own shortcomings to handle setbacks in life; but he, remained very calm and still made things happen for us. It was a Win Win situation in driving off in my new Ford Bronco Sport, but above all that Ford needs to recognize that he's an asset and a rare jewel in the making to prosper and succeed in whatever his hand touches. Thank you Blake and thank you Stivers Ford.

Great to deal with. Worked deal online and when I drove up everything that was discussed was upheld. Did their part and overall experience was great. 3rd truck from Stivers and every experience has been the same.

“Ethan helped us so much. It was a fantastic experience for us, and we will definitely be buying more from Ethan, as well as referring others. Thank you!”

Danielle provided me with excellent customer service. I had an issue at the beginning and she decide to go the extra mile. Thank you Danielle

I had the pleasure of working with both Sparky and Justin who were phenomenal with helping me to secure my ride, a 2015 Nissan Rogue SV. Please stop by Stivers Ford of Birmingham and ask for Sparky.

Bought a new 2024 F150 Raptor, very easy deal. The staff at Stivers are very knowledgeable and where able to answer all my questions.

This wonderful sales team helped me get into the car of my dreams! They were patient and worked as a great team to provide me with a wonderful experience! I’m so happy that Bo assisted me with this journey!

Really great experience

Greg and Sparky worked hard to get me what I wanted!

Candy and her team were amazing and made a buying a car a fun enjoyable process can’t recommend them more.

Great experience working with Krysta. It led directly to a purchase and such an easy process with nice people at every step. I will look here first when searching for a Ford, even though I'm an hour and a half away. I've had my share of bad experiences and it was great to experience things the way they should be.

Good Dealership. Great deals.

I have been into Quick lane several times over the life of our cars. Their pricing seems competitive, their staff is knowledgeable, their responses are consistent across different folks at the counter. I have dealt with Luke several times and he does his best to deliver the service and value I need.

Greg, Jerel, Demetrius, and Cody are all very kind. Great salesmen and finance manager.

Fantastic experience! Sparky, Chris and Asher were all great to work with and I will be a Stivers customer for many years to come!

I excited for my new car and better rates

This place is awesome!! Highly recommend. Marquis is the best!

My wife and I found a Bronco Sport on the internet and called to see if it was available. Demetrius Denson secured us a great deal and made the buying process easy. Sales manager Chris Charles was easy to deal with and made sure the deal was right for us.

We had a crazy situation with the truck we had originally bought. Greg Cooks and Troy Peeples worked hard on getting the truck fixed/cleaned up but the dog smell wouldn’t leave. They got me into the Bronco I wanted the whole time????.

We are on a long trip and had a electronics failure in our Escape just before reaching Birmingham. Ralph Tucci was extremely helpful in getting the problem diagnosed, the parts ordered, and the car fixed in a timely manner so our trip could continue. Fantastic service and ownership of my issue to help me out. Ralph was a true hero to us.

Everyone at Stivers was very helpful and did an awesome job! Avery, Jay, and Chris couldn’t have done a better job in getting me in my dream truck! Thanks for everything guys!

I have a issue with a widow regulator on a 22 f250 they repaired it less than a day notice when other dealersships would not look at it for 6 weeks. Strivers was such a big help first class to work with.

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Stivers Ford is amazing! As a worried mom whose daughter is away at college in Birmingham Stivers Ford really came through to help her. Caitlin was amazing! She was so helpful and kind and communicated so efficiently. She arranged my daughters appointment and followed up with me regularly which put this mom at ease. The service appointment itself went smoothly. Everyone was helpful and efficient. Stivers really took care of my family when I needed it! Thank you Stivers…now we can make the long drive back to California with peace of mind!

I’d like to give a special shout out to my sales person Avery Blackall, as well as the sales manager Chris Charles and the finance director Asher Shurafa. When visiting Stivers Ford of Birmingham expect nothing but the best from these three and the entire team. Such a warm welcome, detailed experience and best of all timely sale process. 10/10 would recommend to anyone looking to buy a car!

Marquis and Chris helped me find the perfect SUV for my family. I will be back for my future automobile needs.

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Excellent place with fast service! Tom Thompson was my service tech and he made sure everything was taken care of before we left

Very satisfied with our experience. Blake Brown and Chris Charles were a pleasure to work with and are true professionals.

Go to Stivers Ford in Birmingham ask for Avery and Chris Charles the sales manager. Purchased a certified preowned 2021 F150 and it could not have been a better buying process from start to finish. Cody in finance helped expedite the financing and paperwork process. Go to their website and find yourself a great used or new ford. Call them and… More they’ll hold the vehicle until you arrive for a test drive. It’s that easy no pressure just great customer service. When you get to the store which is in the heart of beautiful historic downtown Birmingham you’ll see how great this dealer is. We have owned many different brand Japanese and German vehicles and Ford offers the most tech and luxury interior for the money.

Stivers Ford provided excellent customer service from the time I walked in the door until I left with the keys to a new vehicle. Ramle South was my salesperson and he did such a great job keeping me informed through the whole process!

I had the best experience from the beginning. We started with Sparky and he had an emergency but he passed us to Marquis. Marquis was hands down the best at salesmen I have ever had the pleasure of working with. He was polite, professional and made sure we were happy. I will definitely buy another car from him. Greg and the gentleman in finance were top notch and overly accommodating.

Caitlin was very friendly and assisted greeted me with a smile. I have used Stivers for all my service needs at the Birmingham location and have not been even the slightest disappointed in their service. I Highly recommend them.