Great customer service in the service department. I don't remember all of their names, but Nicole and Cassandra were helpful, as were the other 3 or 4 employees I dealt with. Free new loaner while they found discontinued parts for my 2010. Will continue to use Stivers for all of my future vehicle needs.
I appreciate Cassandra and the service staff at Stivers Ford in getting my car fixed and keeping me informed on everything that was going on throughout the time it was there.
Cassandra was awesome! She was attentive and very courteous. She made my experience quite pleasant. I will be returning but hopefully not for another service repair LOL
Cassandra in the service department is awesome. She handled our emergency situation on a Friday night, minutes before closing time, with the utmost care, concern, and professionalism. Communication was perfect throughout the diagnosis process. We ultimately ended up having to tow our Expedition 2 hours home (she assisted with that as well) for numerous reasons, but I'd use this facility again simply because of Cassandra Numnum. Great job.